Ɔda & Kastamayzeshɔn

• Wetin na yu Minim Ɔda Kwantiti (MOQ)?

  As sɔs faktri, wi de sɔpɔt lɔw MOQ fɔ ɛp yu brand fɔ gro. Di spesifik MOQ dipen pan di kayn prodak (ɛgz., bɔks, bag, ɛn ɔda tin dɛn), bɔt i kin bi 1000 pis.

• A kin kɔstɔmayz sɔm patikyula saiz ɛn strɔkchɔ dɛn?

  Na tru. Wi spɛshal pan kɔstɔmayz strɔkchɔ, ɛn wi kin gi 1: 1 strɔkchɔral divɛlɔpmɛnt bays pan yu prodak dimɛnshɔn.

• Yu kin gi sampul dɛn?

  Na tru. Wi de gi tu ɛgzampul savis dɛn:
  1. Wait sampul (nɔ printin): fɔ kɔnfɔm dimɛnshɔn ɛn strɔkchɔ;
  2. Dijital pruf (inklud printin): fɔ kɔnfɔm di kɔlɔ dɛn ɛn di at wok ifɛkt dɛn.

• Yu tink se sampul fi de?

  Speshal kɔstɔmayshɔn dɛn nid fɔ gɛt sampul fi, we dɛn kin yuz fɔ ɔfset di pe fɔ bɔku ɔda tin dɛn leta.

Peymɛnt & Faynɛns

• Us we dɛn yu kin tek fɔ pe?

  Wi kin tek difrɛn we dɛn we izi fɔ pe, lɛk waya transfa (T/T), lɛta fɔ kredit (L/C we yu si), ɛn kredit kad.

• Wetin na di patikyula tin dɛn we dɛn fɔ du fɔ pe?

  Tipikli, dɛn kin pe 30%-50% dipɔsit we dɛn sayn di kɔntrakt, wit di balans we lɛf bifo dɛn ship am (we dɛn prɛzɛnt bɔku bɔku shipmɛnt foto ɔ tɔd-pati kwaliti inspekshɔn ripɔt).
  Mɔ fleksibul tɛm dɛn kin bi negoshiet wit lɔng tɛm patna dɛn.

• Yu de gi VAT invois fo guds we dem ship to wi kontri?

  Fɔ ɛkspɔt tred, wi de gi fɔmal profɔma invɔys ɛn kɔmɛshɔnal invɔys fɔ yu kɔstɔm diklareshɔn ɛn taks dɛdukshɔn. If yu gɛt patikyula tin dɛn we yu nid fɔ pe taks invɔys, duya kɔnfɔm wit wi sɛls manija bifo tɛm.

Dizayn & Atwok

• Us dizayn fɔmat a nid fɔ gi?

  Duya gi vektɔ fayl dɛn we de insay AI, EPS, ɔ PDF fɔmat. Mek shɔ se ɔl di font dɛn dɔn autlayn ɛn di pikchɔ rɛsɔlɔshɔn na at le 150 DPI.

• Yu kin disayn fɔ mi?

  Wi gɛt wan pɔshɔnal tim we gɛt pas 100 pipul dɛn we kin gi day-layn ɛkspɔt savis. Yu jɔs nid fɔ ad yu dizayn ɛlimɛnt dɛn. Fɔ dip vijual dizayn, wi dizayn dipatmɛnt kin gi sɔpɔt bak we dɛn de pe fɔ.

• Yu tink se dɛn go gɛt prɛviu bifo mas prodakshɔn?

  Yɛs, wi go sɛn ilɛktronik artwok kɔnfɔmeshɔn (PDF Pruf) fɔ ɛni ɔda bifo mas prodakshɔn. Wi go jɔs bigin fɔ prodyuz afta yu rayt kɔnfɔmeshɔn.

Prodakshɔn & Kwaliti

• Aw lɔng di prodakshɔn saykl/delivri tɛm de?

  Sampul dɛn: 1-3 biznɛs dez.
  Bulk oda: Usually 10-15 biznes dez afta artwok konfam.
  Intanɛshɔnal shiping tɛm dipen pan di dɛstineshɔn pɔt (ay freyt lɛk 5-9 dez, si freyt lɛk 20-40 dez).

• Aw yu go mek shɔ se di kɔlɔ kɔnsistɛns?

  Wi de yuz intanashɔnal standad printin ikwipmɛnt ɛn strikt wan fala Pantone kɔlɔ kɔd ɔ yu sampul dɛn fɔ mek di kɔlɔ mach. Fɔ ripit ɔda, wi go kip di fɔs prodakshɔn sɛmpul dɛn as kɔmpiashɔn standad.

• Wetin na di trɛnk we yu faktri gɛt?

  Wi gɛt wi yon 20,000 skwea mita prodakshɔn bays, we gɛt ful ɔtomatik day-kat, glu, ɛn print prodakshɔn layn dɛn. Wit ova 20 ia indastri ekspiriens, wi de sav kastoma dem fo mo dan 150 kontri dem fo di wold.

Lojistik & Afta-sɛl

• Aw bɔku na di kɔst fɔ ship?

  Di kɔst fɔ shiping dipen pan di volyum, wet, ɛn usay yu de go. Wi go kɔmpia di bɛst kot fɔ ɛkspɛs, ɛya, si, ɛn DDP bay yu ɔda volyum.

• Us we dɛn fɔ ship di tin dɛn we yu de sɔpɔt?

  Wi de sɔpɔt si freyt (FCL/LCL), ɛya freyt, rel freyt, ɛn intanashɔnal ɛkspɛs (DHL/FedEx/UPS).

• Yu kin du DDP (Delivered on Delivery, Taxes ɛn Benefits)?

  Yes, wi kin gi yu wan kɔmplit lɔjistik sɔlvishɔn we inklud kɔstɔm kliarens ɛn do-to-do delivri, we de mek am simpul lɛk fɔ sɔs na os fɔ yu.

• Aw dɛn kin mek di tin dɛn we dɛn pak fɔ mek i nɔ pwɛl we dɛn de kɛr dɛn go fa fa say?

  Wi de yuz ɔda katon dɛn we gɛt ay trɛnk ɛn ad kɔna protɛkta, palet, ɛn strɛch film protɛkshɔn akɔdin to di prɔdak kwaliti fɔ mek shɔ se di prɔdak dɛn stil de afta wi dɔn krɔs di si.

• Wetin na di ritɔn ɛn ɛkshɛnj polisi if di guds dɔn pwɛl ɔ i nɔ fayn?

  Wi gɛt wan strikt kwaliti kɔntrol sistɛm. If yu si siriɔs prɔblɛm we dɛn mek ɔ damej we yu de transpɔt afta yu dɔn gɛt di guds, duya gi foto/vidio pruf insay 7-14 dez afta yu gɛt di guds. Afta we yu dɔn chɛk, wi go arenj fɔ mek yu du di wok bak fɔ fri ɔ pul di mɔni we yu pe.

Kɔntinyu fɔ sɔpɔt

• Yu de gi yu tin dɛn fɔ pak tin dɛn we nɔ de pwɛl di envayrɔmɛnt?

  Fɔ protɛkt di envayrɔmɛnt na wi wok. Wi de gi FSC-sɛtifiket pepa, risaykul matirial, ɛn soya-based ink printin opshɔn dɛn.

• Yu tink se dɛn kin yuz di bɔks dɛn we dɛn kin pak di tin dɛn bak?

  Di big big pat pan wi pepa pak bɔks dɛn na 100% risaykul ɛn biodegradable.

Mek wi get intimate. If yu want fɔ tɔk to rial mɔtalman, kɔntakt yu naya.